After Puppy Dies in Overhead Bin, United Airlines Mistakenly Sends Different Dog to Japan

United Airlines did a very sad, regrettable thing this week when its attendants insisted a passenger store their 10-month-old French bulldog in the overhead bin on a flight from Houston to New York, resulting in said puppy’s untimely death of probable suffocation. In the second story casting doubt on the airline’s…

United Airlines Finds Way to Cut Costs That Doesn't Involve Booting Overbooked Passengers

Switching its in-flight magazine Hemisphere to a lighter variety of paper that saved an ounce a copy has saved United Airlines 170,000 gallons of fuel a year, the L.A. Times reported on Saturday, citing an “internal message to employees.” Per the paper, the 11 fewer pounds a flight save approximately 170,000 gallons…

Here's United's New Plan to Avoid Beating Up Passengers and Dragging Them Off Planes

On Thursday, United Airlines released a list of “substantial changes” to its policies after gruesome video of an elderly man being brutally dragged from a United Airlines plane went viral. The changes are largely pointless PR (“additional training” and a new “customer solutions team”), but a few seem in direct…

United CEO Doubles Down, Blames Passenger Who Got His Ass Kicked by Police

Yesterday, the world watched in horror as a 69-year-old man was dragged off a United flight in Chicago. The CEO of United Airlines, Oscar Munoz, said that he was sorry “for having to re-accommodate these customers.” And if you thought Munoz’s “apology” was tone deaf, wait until you hear the CEO’s latest statement.