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Apple Taking More Active Role In iPhone 3.1 Battery Life Troubleshooting

Illustration for article titled Apple Taking More Active Role In iPhone 3.1 Battery Life Troubleshooting

Sure, the iPhone 3.1 update delivered a host of new features, including the exceptionally tardy MMS, but for some users there was something extra: Crappy battery life.

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Today, however, Apple seems to be taking steps to address the issue, starting with a new list of 11 questions that run the gamut from asking about push notifications; to wifi and Bluetooth; to this one, identified by the iPhone Blog: "When you notice a power drop, does it seem to be a legitimate power drop, or rather an issue with the battery icon indicator?"

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There's also an unsigned battery life logger that Apple has offered up for download. Once the user installs the logger, their phone will synch the logs with iTunes, at which point the software will ask if it can report back to Apple. Steve Jobs will then personally respond to you via email*

While battery life issues are nothing new for iPhone users, this approach by Apple is, and it lends some credibility to the many users who have pounded the Apple help desk discussion boards with complaints about 3.1. Who amongst the Gizmodo readership is also losing juice at an alarming rate since the introduction of 3.1?

*Steve Jobs will respond to you via email only if you are Joe Nocera. [iPhone Blog - Thanks, Rene]

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DISCUSSION

collectiveego
collectiveego

I haven't noticed. It seems that people are giving themselves unrealistic expectations. I had a guy come in and ask me if his 3GS 16GB browser was supposed to be this slow. It loaded like any of the other 3GS'. I was like.."are you really asking me this?"

But maybe there is a drain..if there is I haven't seen it.

(8GB 3G)

Wifi Turned Off

Bluetooth On

Push Off