The video, recorded by driver Fawzi Kamel, shows Kalanick sitting between two women. About four minutes in, his lady friends exit the car and Kamel strikes up conversation with Kalanick.

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Right off the bat, the conversation is tense. Kalanick tells Kamel that Uber had to lower prices or they would be out of business:

Kalanick: “No, no no. You misunderstand me. We started high-end. We didn’t go low-end because we wanted to. We went low-end because we had to because we’d be out of business.”

Kamel: “What? Lyft? It’s a piece of cake right there.”

Kalanick: “It seems like a piece of cake because I’ve beaten them. But if I didn’t do the things I did, we would have been beaten, I promise.”

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Kamel tells Kalanick that he lost $97,000 and is “bankrupt” because of Uber’s business strategy. His financial situation is hardly unique among Uber drivers: Bloomberg reported last month that some Uber drivers have resorted to sleeping in their cars, and Uber has repeatedly cut fares to the point where some drivers make less than $10 an hour.

Eventually, Kalanick exits the car, telling Kamel that “Some people don’t like to take responsibility for their own shit. They blame everything in their life on somebody else. Good luck!”

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Wow, what a turd!

Update 2/28/2017 9:09pm EST: Kalanick sent the following email to Uber staff Tuesday evening, which was also posted on the Uber blog:

By now I’m sure you’ve seen the video where I treated an Uber driver disrespectfully. To say that I am ashamed is an extreme understatement. My job as your leader is to lead…and that starts with behaving in a way that makes us all proud. That is not what I did, and it cannot be explained away.

It’s clear this video is a reflection of me—and the criticism we’ve received is a stark reminder that I must fundamentally change as a leader and grow up. This is the first time I’ve been willing to admit that I need leadership help and I intend to get it.

I want to profoundly apologize to Fawzi, as well as the driver and rider community, and to the Uber team.

—Travis

[Bloomberg]