Confirmed: iTunes 8.2.1 Breaks Pre Syncing

Illustration for article titled Confirmed: iTunes 8.2.1 Breaks Pre Syncing

We just confirmed it on our own machines: iTunes 8.2.1 breaks Pre syncing. Apple warned that they may cut off the sync, and Palm said it would be a direct blow to their users. Direct Blow, she is a'here. Updated

Illustration for article titled Confirmed: iTunes 8.2.1 Breaks Pre Syncing

Obviously if you're a Pre user you should not update to the latest iTunes. Not, at least, until Palm strikes back with some kind of firmware update to enable syncing again. It's not like 8.2.1 has all that many new features either, so you don't really need to update. [Pre Thinking]

Update: Here's Palm's official statement:

Palm's media sync works with iTunes 8.2. If Apple chooses to disable media sync in iTunes, it will be a direct blow to their users who will be deprived of a seamless synchronization experience. However, people will have options. They can stay with the iTunes version that works to sync their music on their Pre, they can transfer the music via USB, and there are other third-party applications we can consider.

Update 2: Here's Apple's official statement to Businessweek:

iTunes 8.2.1 is a free software update that provides a number of important bug fixes. It also disables devices falsely pretending to be iPods, including the Palm Pre. As we've said before, newer versions of Apple's iTunes software may no longer provide syncing functionality with unsupported digital media players.



Broken Machine

Honestly, iTunes is not the best media player available. Yes, anyone who bough a Pre and relyed on the music sync to continue working is foolish, but it was a nice feature. However, now is the chance to see what else is offered. I use iTunes up until now because my primary media device was a nano. My nano has seen little action since the 5th of June. With the Zune HD coming and the lack of any real advantage of having an iPod (without iTunes) I am free to shop elsewhere - maybe for a Zune HD or something with Bluetooth Audio.

Don't get me wrong, I love my iPod, I love my Mac, and am not bashing Apple. I am looking at how these gadgets integrate into my life. The iPod has become something that has become more difficult to fit into my life (no RAM mounts for 4th gen Nano, no use of scroll wheel in waterproof cases or with gloves, no bluetooth audio- even as crappy as BT audio is, no 12V charging) and iTunes has not kept up with this consumer's needs (networking support is junk, no auto-library update, ala watch folders). Without iTunes, it's time to move on. I understand Apple's move, and would do the same in their shoes.