This is far from the first time we’ve heard about hacked Nest devices. In December, a Houston family was terrified to hear the voice of a hacker via their Nest camera threatening to kidnap their baby. Meanwhile, an Arizona man in November claimed a benevolent hacker notified him through his Nest Cam IQ that his private information had been compromised. One thing these stories have in common is Nest’s customer service recommendation to affected users: Change your passwords and enable two-factor authentication.


The incidents form a compelling argument for better smart home security practices, such as changing logins from factory defaults, but they also sow distrust in smart devices as a whole, which broadly seem all too easily exploitable by good and bad actors alike.

[Mercury News]

Updated at 4:26 pm on 1/23/2019 with a comment from Nest