Now that we’ve shown you how to get better tech support from the big boys, the guys at ExtremeTech have a guide on becoming your own tech problem solver (something most of us geeks already do).
https://gizmodo.com/improve-tech-support-from-apple-dell-gateway-and-hp-245079
The guide has some recommendations which may seem obvious, like checking to see what’s changed in a system before diagnosing it, but other suggestions like testing your system multiple times after it’s up and running is something most of us skip (I know I sure do). Definitely worth a read if you play PC problem solver for everyone in your family.
Becoming an Ace PC Problem Solver [ExtremeTech]
