T-Mobile Dash Product and User Guide

This image was lost some time after publication, but you can still view it here.
This image was lost some time after publication, but you can still view it here.

Catwoman broke into the T-Mobile servers and dropped a whole load of internal documents down our chimneys for all to see. The notable ones are the product guide (posted below), sales guides (to help them sell the product), a comparison to the Motorola Q on Verizon (posted below), and a FAQ to answer customer's questions.

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The sales guide is kind of like a script for customer scenarios to talk them into buying a phone—some of which are quite funny. Some excerpts.

Single Professional Mother:

Sales Guy: How can I help you today?

Mother: Well, I'm looking to change to T-Mobile and I need a camera phone.

Sales Guy: What kind of work do you do?

Mother: I'm an insurance adjuster.

Wait, you're supposed to be an insurance adjuster! You went off script! Didn't you get the memo?

More after the jump.

Business Professional:

Sales Guy: First, what information do you keep in your planner now?

Business Pro: I have an assistant who plans out my appointments and updates my planner every day. She also calls me with updates throughout the day.

Sales Guy: Do you use your phone on the road?

Business Pro: I try not too [sic], too dangerous!

Are all customers supposed to make that joke?

Student in a Metropolitan Area:

Sales Guy:These are T-mobile hot-spots. With our Total Internet plan, you have access to over 7000 Wi-Fi locations nationwide. The T-Mobile Dash has Wi-Fi built in, so anytime you're near a hot-spot you can switch over to browse and download at broadband speeds.

Student: I don't know that I want to spend any more than I have too [sic], I need my Ramen money!

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And so on.

Dash Guide

Dash vs Q

This image was lost some time after publication, but you can still view it here.
This image was lost some time after publication, but you can still view it here.
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DISCUSSION

unit3890-old
unit3890

I would love to get a Dash to replace my crappy razr that i have gotten everything i could have possibly gotten out of it. I even modded it to do some more advanced features and stuff like that. The Dash would be perfect for me because i am going to school right now and there is wifi almost everywhere i go so it would really help me out alot