Consumer Reports

Instacart Charging Customers Different Prices for Same Products, Study Finds

Welcome to the surveillance pricing era.

Artificial Intelligence AJ Dellinger Dec 9

A Child Could Hack These Popular Video Doorbells, Tests Show

Did you buy an "Amazon's Choice" video doorbell? You may have brought home a security time bomb.

Tech News Thomas Germain Feb 29

We Need a Consumer-First Approach to A.I.

Consumer Reports CEO Marta Tellado argues that the beginning of the ChatGPT revolution is the best time to prioritize transparency, accuracy, and fairness.

Artificial Intelligence Marta Tellado Apr 30

Microsoft Exec Insists Surface Products Don’t Suck in Leaked Memo

Microsoft is in full-on damage control mode after Consumer Reports removed its recommendation of Surface laptop and tablet products last week. According to a purportedly leaked internal memo, the company acknowledges the issues that its Surface products have had, but executives say the main criticisms have been resolved. https://gizmodo.com/this-is-the-best-surface-ever-made-but-its-still-no-la-1796081934 Published on August 10th, the Consumer…

Tech News Rhett Jones Aug 14

Consumer Reports Now Ranks Tesla Among the Least Reliable Carmakers

When it gave the Tesla Model S an unprecedented 103 out of 100 score last August, Consumer Reports looked like it might try to marry Elon Musk’s company and have its little electric car babies. But after a year of disappointments, trust violations and janky-ass door handles, it seems the magazine can no longer advocate…

Tech News Hudson Hongo Oct 24

Consumer Reports Bend Test Pits iPhone 6 Plus Against the Competition

Sure, Apple’s only received nine reports of bent iPhones and we highly doubt you’ll have any reason to worry about your own, but do Apple’s new iPhone 6 and iPhone 6 Plus handle the pressure any better than competing models? Consumer Reports put that to the test, pitting the new iPhones against other giant handsets…

Tech News Sean Hollister Sep 26

Verizon FiOS Is The Best Cable Bundle, Says Consumer Reports

Cable companies routinely score lower in customer satisfaction than almost any other consumer service, and a large part of that is the fact that most Americans can’t choose their cable provider. But if you do have options, you should choose Verizon FiOS, according to a new report from Consumer Reports. Based on results from a…

Tech News Kif Leswing Mar 28

AT&T Is the Worst Carrier Again, Says Consumer Reports

For as long as we can remember, AT&T has been rated the worst carrier of all carriers by Consumer Reports. This annual report placing AT&T last is as consistent as Christmas being on December 25th every year. So yes, for this year, it’s the same story. AT&T is the worst again. And Christmas is on…

Tech News Casey Chan Nov 29

The Most Ridiculous and Comprehensive Way to Test Toilet Paper

Consumer Reports, bless their heart, prides themselves on being comprehensively comprehensive when it comes to their product testing. Even for toilet paper. Seriously, they’ve set up toilet paper feeling stations to determine the softness of each sheet. This looks like an Onion parody video. Don’t get me wrong, I’m glad such a company exists to…

Tech News Casey Chan Apr 12

Do You Really Need an Unlimited Data Plan? (Spoiler: No)

According to Consumer Reports and analytics firm Validas, nearly half of the people with unlimited AT&T data plans don’t need it. In fact, those people (which make up 48 percent) use so little data that they should just switch to AT&T’s low end 300MB plan. What? That’s what the numbers say! 48 percent of people…

Tech News Casey Chan Mar 15

Consumer Reports Finally Recommends the iPhone (Way Behind Android)

Gear review standard bearer Consumer Reports has its new phone rankings out. Some interesting news! The iPhone 4 is still blackballed, the 4S made the cut, and some dubious Androids blow them both away. The iPhone 4 had, paradoxically, long been ranked Consumer Reports’ best phone, while simultaneously not being recommended to buy. Which made…

Reviews Sam Biddle Nov 8

Why Won’t Consumer Reports Recommend Its Highest-Rated Phone?

If you are looking to buy a refrigerator or other boxy, new stainless steel-clad appliance, there is likely no better—or at least better respected—reference manual than Consumer Reports. It is theoretically as unbiased as a publication could be. It takes no ads, buys all its own review units*, and subjects them to rigorous, super-standardized testing.…

Reviews Matt Buchanan Mar 28

Consumer Reports Confirms Verizon iPhone 4 Death Grip Problems

We’d heard previous reports that the Verizon iPhone 4 was susceptible to the same death grip issues that rocked the original iPhone, but now industry heavy Consumer Reports confirms it: the death grip is back. According to CR: https://gizmodo.com/verizon-iphone-4-reportedly-falls-prey-to-death-grip-5755347 The problem is similar to the one we confirmed in July with the AT&T version of…

Tech News Brian Barrett Feb 25

AT&T Fingered as Worst Carrier By Consumer Reports

iPhone owners have long had their frustrations with AT&T. So when over half of the AT&T respondents to a Consumer Reports wireless carrier satisfaction survey were iPhone owners, it’s maybe unsurprising that they finished last. It’s still disappointing, though. UPDATED: AT&T’s the only carrier to see a “significant” drop in overall satisfaction compared to last…

Tech News Brian Barrett Dec 6

Arrington: Consumer Reports Needs To Get Its Act Together on iPhone 4

Mike Arrington has a post over at TechCrunch taking Consumer Reports to task over their iPhone 4 coverage. And it’s true! It feels like there’s a new Consumer Reports update every day that either repeats or directly contradicts the previous day’s. It’s well worth a read to see it all laid out like this, especially…

Tech News Brian Barrett Jul 15

Broken-Down Gadgets: When to Fix Them, When to Replace Them

It’s a decidedly case-by-case question, and you shouldn’t let silly things like “data” and “value judgments” get in the way of an enthusiastic impulse purchase. But for the more prudent types, Consumer Reports has compiled handy a repair-or-replace guide. The magazine drew together reader survey results with their own internal data to evaluate peoples’ experiences…

Tech News John Herrman Nov 13

Consumer Reports Tests the Snuggie

The Consumerist, now being related to Consumer Reports, managed to convince them to test the Snuggie. They’re the same people we visited last year to see how their methodical test procedures work. https://gizmodo.com/inside-consumer-reports-electronics-testing-lab-5078323 The conclusion? Essentially the same as ours—as in, the Snuggie is lousy and nobody should buy it. Hit up the link to…

Tech News Jason Chen May 21

Consumer Reports Gives Apple Top Scores, But Can We Trust Their Results?

Consumer Reports awarded the unibody MacBook, MacBook Air, and plastic MacBook the gold, silver, and bronze among 13-inch laptops. But we can’t accept CR as gospel without a little examination. We aren’t saying the unibody MacBook isn’t a reasonable choice for top laptop. And Consumer Reports’ reputation as the toughest in the business (they refuse…

Tech News Dan Nosowitz May 7

Consumers Union (Publishers of Consumer Reports) Consumes Consumerist

Our friends at Consumerist have a new owner, and it seems like a great match: they’ve become the first addition to a new non-profit division of the company that publishes Consumer Reports. Consumerist will remain the same great source of no-bullshit survival tips for navigating our capitalist universe, and will remain totally independent from its…

Tech News John Mahoney Dec 31

Consumer Reports Shouldn’t Review Cellphones Anymore

Consumer Reports’ picks for top five smartphones confirms they’re woefully out of touch. Four of the five are Windows Mobile phones from last year, and the sole BlackBerry is the worst RIM offers. Uhhhh, WTF? Here’s the list, provided by jkOnTheRun: 1. Samsung Blackjack II 2. T-Mobile Wing 3. Motorola Q9C 4. T-Mobile Shadow 5.…

Tech News Matt Buchanan Dec 16

Consumer Reports

Instacart Charging Customers Different Prices for Same Products, Study Finds

A Child Could Hack These Popular Video Doorbells, Tests Show

We Need a Consumer-First Approach to A.I.

Microsoft Exec Insists Surface Products Don’t Suck in Leaked Memo

Consumer Reports Now Ranks Tesla Among the Least Reliable Carmakers

Consumer Reports Bend Test Pits iPhone 6 Plus Against the Competition

Verizon FiOS Is The Best Cable Bundle, Says Consumer Reports

AT&T Is the Worst Carrier Again, Says Consumer Reports

The Most Ridiculous and Comprehensive Way to Test Toilet Paper

Do You Really Need an Unlimited Data Plan? (Spoiler: No)

Consumer Reports Finally Recommends the iPhone (Way Behind Android)

Why Won’t Consumer Reports Recommend Its Highest-Rated Phone?

Consumer Reports Confirms Verizon iPhone 4 Death Grip Problems

AT&T Fingered as Worst Carrier By Consumer Reports

Arrington: Consumer Reports Needs To Get Its Act Together on iPhone 4

Broken-Down Gadgets: When to Fix Them, When to Replace Them

Consumer Reports Tests the Snuggie

Consumer Reports Gives Apple Top Scores, But Can We Trust Their Results?

Consumers Union (Publishers of Consumer Reports) Consumes Consumerist

Consumer Reports Shouldn’t Review Cellphones Anymore

‘Good Omens’ Season 3 Is Still Just One Episode, Despite Being Called That

Steam Gaming Has Arrived on Apple Vision Pro, and It’s Unexpectedly Glorious

RFK Jr. Will Take on Joe Rogan for Podcaster Supremacy

The Spymaster’s Guide to the Secret Agencies of ‘Star Trek’

Uber Is Testing Driverless Volkswagen ID. Buzz Vans in Los Angeles

Cast Adrift, Meta Employees Have No Idea Who the ‘Token Legend’ Is Anymore

Microsoft Office 2024 and Windows 11 Pro Bundle Hits 76% Off, a Complete PC Setup for Less

You Can Add ‘Lamp That Folds Your Laundry’ to the List of Doomed Startups

Asus Zenbook A16 Review: Start Considering Snapdragon on PC, for Real

Aqara Thermostat Hub W200 Review: Almost Better than My Ecobee

HP Omen Max 45L Review: 4K60 Gaming Has Never Been So Easy

Ecovacs Winbot W3 Omni Review: Window Cleaning Robots Have a Long Way to Go

AirPods Max 2 vs. Bose QuietComfort Ultra Headphones (2nd Gen): Which ANC Headphones Win?

The Best Gadgets of March 2026

AirPods Max 2 Review: Still Ridiculously Expensive and Ridiculously Nice

DJI Osmo 360 Review: The Best 360 Camera for the DJI-Pilled

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