Microsoft is in full-on damage control mode after Consumer Reports removed its recommendation of Surface laptop and tablet products last week. According to a purportedly leaked internal memo, the company acknowledges the issues that its Surface products have had, but executives say the main criticisms have been…
When it gave the Tesla Model S an unprecedented 103 out of 100 score last August, Consumer Reports looked like it might try to marry Elon Musk’s company and have its little electric car babies. But after a year of disappointments, trust violations and janky-ass door handles, it seems the magazine can no longer…
Survey data collected by Plug-In America from current early-model Tesla Model S owners has predicted that up to two-thirds of early model electric-drive units may fail by 60,000 miles. If their predictions are even remotely accurate, that’s bad news.
Here was the plan: take a $112,000 Mercedes E63 AMG S Wagon, a Subaru STI, a BMW 228i, and a 1973 Volkswagen Baja Bug, and blast sideways on a snow-covered private test track hidden in the woods of Connecticut. Simple, right?
Sure, Apple's only received nine reports of bent iPhones and we highly doubt you'll have any reason to worry about your own, but do Apple's new iPhone 6 and iPhone 6 Plus handle the pressure any better than competing models? Consumer Reports put that to the test, pitting the new iPhones against other giant…
Cable companies routinely score lower in customer satisfaction than almost any other consumer service, and a large part of that is the fact that most Americans can't choose their cable provider. But if you do have options, you should choose Verizon FiOS, according to a new report from Consumer Reports.
For as long as we can remember, AT&T has been rated the worst carrier of all carriers by Consumer Reports. This annual report placing AT&T last is as consistent as Christmas being on December 25th every year. So yes, for this year, it's the same story. AT&T is the worst again. And Christmas is on the 25th of December.
Consumer Reports, bless their heart, prides themselves on being comprehensively comprehensive when it comes to their product testing. Even for toilet paper. Seriously, they've set up toilet paper feeling stations to determine the softness of each sheet. This looks like an Onion parody video.
According to Consumer Reports and analytics firm Validas, nearly half of the people with unlimited AT&T data plans don't need it. In fact, those people (which make up 48 percent) use so little data that they should just switch to AT&T's low end 300MB plan. What?
Gear review standard bearer Consumer Reports has its new phone rankings out. Some interesting news! The iPhone 4 is still blackballed, the 4S made the cut, and some dubious Androids blow them both away.
If you are looking to buy a refrigerator or other boxy, new stainless steel-clad appliance, there is likely no better—or at least better respected—reference manual than Consumer Reports. It is theoretically as unbiased as a publication could be. It takes no ads, buys all its own review units*, and subjects them to…
iPhone owners have long had their frustrations with AT&T. So when over half of the AT&T respondents to a Consumer Reports wireless carrier satisfaction survey were iPhone owners, it's maybe unsurprising that they finished last. It's still disappointing, though. UPDATED:
Mike Arrington has a post over at TechCrunch taking Consumer Reports to task over their iPhone 4 coverage. And it's true! It feels like there's a new Consumer Reports update every day that either repeats or directly contradicts the previous day's. It's well worth a read to see it all laid out like this, especially for…
After initially saying that the iPhone 4's reception issues were no big deal, Consumer Reports has changed its tune, recognizing that the software fix won't help things, and retracting their recommendation. They just got around to testing it, you see.
The Consumerist, now being related to Consumer Reports, managed to convince them to test the Snuggie. They're the same people we visited last year to see how their methodical test procedures work.