reception

Why Apple’s iPhone 4 Update Won’t Fix Your Reception Problem

This graphic shows why some people experience the iPhone 4 signal drop problems while others haven’t been able to reproduce it. It also explains why Apple’s incoming software update—which promises more accurate signal bars—won’t fix the antenna problem. https://gizmodo.com/test-shows-iphone-antenna-issue-impacts-voice-transmiss-5573504 Which is sad, because I was hoping for a real fix to the antenna problem itself,…

Tech News Jesus Diaz Jul 2

Steve Jobs to Angry iPhone 4 User: “Calm down.” “Relax, it’s just a phone.”

A BGR reader wrote an angry email to an engineer and Steve Jobs about the iPhone 4’s antenna problem. Surprisingly, Jobs replied. And even while countless tests show voice and data problems, Jobs dismisses it all as “rumors”. Updated https://gizmodo.com/wireless-expert-on-iphone-4-antenna-we-got-a-problem-5576839 The angry email exchange comes after Apple acknowledged the problem publicly but sent guidelines to…

Tech News Jesus Diaz Jul 1

First iPhone 4 Class Action Suit Filed Against Apple and AT&T (Updated)

The first iPhone 4 class action suit against Apple and AT&T has been filed today in the United States District Court for the District of Maryland. The lawsuit focus on the antenna design problems, making several claims: Updated https://gizmodo.com/wireless-expert-on-iphone-4-antenna-we-got-a-problem-5576839 • General Negligence (APPLE and AT&T) • Defect in Design, Manufacture, and Assembly (APPLE) • Breach…

Tech News Jesus Diaz Jun 30

Wireless Expert On iPhone 4 Antenna: We Got a Problem

Richard Gaywood—Ph.D in wireless network planning from Cardiff University—has tested the iPhone 4 communications problem. Before, he thought there were no problems. Now, his conclusion is clear: “The iPhone 4 is a fantastic device but a lousy phone.” http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band Updated with new graphic showing the effect of Anandtech readings Gaywood performed various tests that analyzed…

Tech News Jesus Diaz Jun 30

Apple Wants Antenna Engineers for iPhone

What a coincidence: On June 23—exactly when you first reported about the iPhone 4’s antenna problem, Apple posts multiple request for antenna engineers for the iPhone. Too late? Too soon? Let the conspiracy theories begin. http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band Antenna engineers, senior iPhone field validation engineers, iPhone over-the-air wireless system engineers… Maybe they need extra help to fix…

Tech News Jesus Diaz Jun 30

Apple’s Internal iPhone 4 Antenna Troubleshooting Guidelines Leak

The folks at BGR got their hands on Apple’s internal iPhone 4 antenna troubleshooting procedures. This is what Apple representatives are supposed to follow when you call about your reception troubles. Of course, sometimes they even give the spiel word-by-word. http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band As I read these guidelines provided by BGR’s source, I realized they sounded familiar.…

Tech News Rosa Golijan Jun 29

Video Clearly Shows Antenna Defect on iPhone 4 Web Browser

The iPhone 4’s antenna problem continues. People around the world keep experiencing it. So many that a class action suit is already in the works. This video proves that a simple touch affects web page loading, stopping it completely. http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band As you can clearly see here, this problem is not just about the iPhone 4…

Tech News Jesus Diaz Jun 29

Sign Here If You Think Apple Should Give Free Cases to Fix the iPhone 4’s Problems

Apple acknowledges the iPhone 4’s reception problems. Their solution: Hold it differently or buy a case. But if this is an Apple design problem, they should fix it for real or give out cases for free. http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band We have evidence that proves that the iPhone 4 antenna problem was caused by an internal cultural problem…

Tech News Gizmodo Jun 28

Nokia Gets Cheeky and Says You Can Hold Their Phones However You Want

Ever-opportunistic Nokia has taken to its official blog to cheekily tell its readers that “whether you’re left-handed or right-handed, there’s no shortage of ways to hold your phone.” Whatever *could* they be referring to? Fake Steve Jobs might say there’s no problem with the iPhone 4 (likewise, there is no spoon), but Nokia at least…

Tech News Kat Hannaford Jun 28

AT&T Expands NYC 3G Capacity. Can You Hear a Difference?

Two years after AT&T started talking up the 850MHz spectrum as the solution to reception woes in cities like NY and SF, and a 100-day plan to fix the network, they say they’re finished in NY. https://gizmodo.com/at-ts-internal-plans-to-fix-their-network-5041382 AT&T says you should notice a 47 percent improvement in Manhattan since last year. Have you? There’s no…

Tech News Brian Barrett Jun 28

Fake Steve Jobs: There Is No Spoon

Fake Steve on the iPhone 4 and reception: Probably the biggest thing I’ve taught the team at Apple is that people never know what they’re supposed to think about anything. This is true in Hollywood, in the book business, in the art world, in politics. And especially in technology. So we put out a new…

Tech News Kat Hannaford Jun 28

Test Shows iPhone Antenna Issue Impacts Voice Transmission Too

In this video, an iPhone 4 owner demonstrates how the antenna problem also affects transmission in voice calls. Using only one finger, the voice quality degrades, even dropping completely. He explains the process: http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band Demonstration of the new iPhone 4 showing problems with TRANSMISSION as well as reception. Note the substantial signal degradation (and subsequent…

Tech News Jack Loftus Jun 26

Have You Noticed the iPhone Reception Problem in Practice?

We’ve seen many examples of iPhone 4 reception problems when people hold their devices a certain way, but we’re wondering: What about during normal use? Have you experienced reception problems when you’re not trying to replicate the so-called death grip? http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band When you’re just holding your iPhone however it’s comfortable during calls, browsing, emailing, gaming,…

Tech News Rosa Golijan Jun 26

Did Concealment of Prototype iPhone 4 Devices Mask Reception Issues?

We know that prototype iPhone 4 units were disguised to look like older generation units using some clever cases. Now the NYT is speculating that this clever iPhone 4 testing disguise may have actually prevented Apple from noticing the odd antenna performance when the phone is held directly. https://gizmodo.com/how-apple-conceals-prototype-iphones-5522315 The theory sounds reasonable enough because…

Tech News Rosa Golijan Jun 25

If You Have These iPhone 4 Problems, You Should Exchange Your Phone

We’ve been getting trouble reports from users about their iPhone 4, especially around the antenna reception/dropped calls issue. There are smaller factory defects as well, and thankfully they’re not as widespread, which means you can exchange your phone. http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band From what we’ve seen, these issues are fairly minor (not talking about antenna or screens), and…

Tech News Jason Chen Jun 25

Apple Acknowledges iPhone 4 Reception Issues, Says Don’t Hold It Like That

Here’s Apple’s response to the now officially-acknowledged iPhone 4 antenna reception problems. http://gizmodo.com/5571171/iphone-4-loses-reception-when-you-hold-it-by-the-antenna-band They told Engadget, and our own reader Jason: Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for…

Tech News Jason Chen Jun 24

AT&T Takes a Commanding Lead… In Dropped Calls

AT&T may have improved their dropped call performance lately, but they’ve still got a lot of work to do. According to a recent survey from ChangeWave Research, AT&T customers experience 3x the percentage of dropped calls as Verizon users. Ouch. https://gizmodo.com/how-much-less-at-t-is-sucking-5521043 Maybe the least surprising part of the survey was that those dropped calls led…

Tech News Brian Barrett May 10

Here’s How AT&T Served Up Great 3G Data (To SXSW Geeks—Not Us)

Techcrunch asks the great question of why AT&T was able to beef up their network for the geek collective at SXSW, but hasn’t done the same in badly covered cities like SF and NY. I’ve heard a few reasons. John Donovan, ATT CTO said to me awhile back that each city has its own rules…

Tech News Brian Lam Mar 15

How is Your Palm Pre Signal?

There has been some grumbling here and there about a lack of Palm Pre signal strength (it doesn’t look too hot in the image from our review). So I have a simple question for you: how is your Pre signal? https://gizmodo.com/palm-pre-review-5277499 How is Your Palm Pre Signal Strength?(survey software) If there really is a problem…

Tech News Sean Fallon Jun 11

iPhone’s Bad Reception Makes For Quick Escapes

Sam Grobart of the NYTime says the iPhone’s lackluster reception has a silver lining: it’s a convenient and believable excuse when dodging calls. I’ll go one step further in this theory and say you can probably use the same excuse when hanging up on boring calls. Not that I’d ever do this to any of…

Tech News Brian Lam Mar 26

Why Apple’s iPhone 4 Update Won’t Fix Your Reception Problem

Steve Jobs to Angry iPhone 4 User: “Calm down.” “Relax, it’s just a phone.”

First iPhone 4 Class Action Suit Filed Against Apple and AT&T (Updated)

Wireless Expert On iPhone 4 Antenna: We Got a Problem

Apple Wants Antenna Engineers for iPhone

Apple’s Internal iPhone 4 Antenna Troubleshooting Guidelines Leak

Video Clearly Shows Antenna Defect on iPhone 4 Web Browser

Sign Here If You Think Apple Should Give Free Cases to Fix the iPhone 4’s Problems

Nokia Gets Cheeky and Says You Can Hold Their Phones However You Want

AT&T Expands NYC 3G Capacity. Can You Hear a Difference?

Fake Steve Jobs: There Is No Spoon

Test Shows iPhone Antenna Issue Impacts Voice Transmission Too

Have You Noticed the iPhone Reception Problem in Practice?

Did Concealment of Prototype iPhone 4 Devices Mask Reception Issues?

If You Have These iPhone 4 Problems, You Should Exchange Your Phone

Apple Acknowledges iPhone 4 Reception Issues, Says Don’t Hold It Like That

AT&T Takes a Commanding Lead… In Dropped Calls

Here’s How AT&T Served Up Great 3G Data (To SXSW Geeks—Not Us)

How is Your Palm Pre Signal?

iPhone’s Bad Reception Makes For Quick Escapes

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