The Great T-Mobile Sidekick Data Outage of 2009 Could End Monday, Maybe

Apparently, every T-Mobile Sidekick user from sea to shining sea has been without data access on their mobiles this weekend. Unfortunately, word on the wire is access should have returned yesterday (but it didn't).

How do we know this outage is serious business? Because it's a trending topic on Twitter right now, that's how.


Celebrity blogger Perez Hilton, a Sidekick aficionado, is also on the warpath over this today, but in T-Mobile's defense we've learned from his frantic blogging that the carrier issued he (and others) bill credits ranging from $35 to three full months of data access.

The most recent update is an official response from T-Mobile, posted on Saturday, which reads like your standard customer service boilerplate:

"T-Mobile and Danger/Microsoft are urgently working to restore impacted services to Sidekick, and deliver them to you as quickly as possible. Following is a status update for our valued customers:

* We expect data services to begin gradually returning in the next couple of hours (Saturday evening)

* Web browsing capabilities should be first accessible first; additional functions such as IM, social networking applications and email will then follow.

While we anticipate a significant portion of data services to be restored by Monday, some richer data services may lag. We sincerely apologize for the inconvenience, and appreciate your patience as we work hard with Danger/Microsoft to resolve this issue. We will continue to keep you updated as we have news to share. Thank you."

If you happen to have a Sidekick (I don't, sorry tweens!), why don't you let us know how awful your day has been thus far? [Phone News]

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