Apple's head of marketing Phil Schiller—of Philnote fame—apparently continues his tour of the blog universe to calm the unrest of Apple faithful disillusioned by the App Store's garbage approval process.
Steven didn't republish Phil's letter, but he says it was a "courteous, polite, and reassuring email," the gist of which was "we hear you." Lovely.
It's great that Apple hears the grumbling—now they just need to actually do something about it. Admittedly, that's no small task, since the entire App Store model is on the verge of shattering completely anyway. [Steven F via Mac Rumors]