Apple Says There's No Software Fix For the iPhone 4 Antenna Problem

Illustration for article titled Apple Says There's No Software Fix For the iPhone 4 Antenna Problem

Last night, NYT reported that there was a potential software fix for the iPhone 4 antenna problem. In the Q&A following today's event, Apple stated definitively that there was not and said the paper was "making this stuff up."

GDGT's fleety fingers transcribed the exchange, which started with a question from Engadget:

Josh, Engadget: NY Times says this might have a software fix, is this something that can be helped with software?

Steve Jobs: We just spent the last hour going through how the iPhone 4 drops only 1 more call per hundred than the 3GS. … Go talk to the Times, because you guys talk to yourselves a lot, and they're just making this stuff up.

Scott Forstall: That statement is patently false. Can we continue to tune the way the baseband interacts with the network? Yes, and we do this all the time. But that statement is untrue.

Jobs: One many statements lately that fall into that category.

Update: NYT writer John Markoff clarifies that Scott Forestall is the one who said NYT was "making stuff up."


In response to a similar question, later, Jobs said:

You're asking me: is there a software fix for smartphone attenuation that's seen on every smarpthone when you hold it in certain ways?

An NYT source had suggested that the iPhone 4's antenna attenuation arose from the "complex interaction between specialized communications software and the antenna," and said that Apple could fix the issue with better-designed software.

Apple shot that idea down, explaining today that the signal degradation was indeed a hardware issue (though one, they claim, the affects all cell phones). While Jobs killed the beautiful dream of a software fix, he did reiterate that the iOS 4.01 update has a more accurate signal algorithm, which should help iPhone 4 users get a better sense of what kind of service they can expect at any given location. [GDGT]


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You know, Steve mentioned in the presentation that Nokia, Rim, and others have this issue but during the test, he DIDNT use a Nokia phone. I have a Nokia 5800 and N97 mini (soon planning to buy the N8). I have used them every where, from areas of low reception to areas of high reception. I tried covering ALL sides of the phone.


So please dont claim that every smartphone has that problem. Nokia's been making phones for more than a decade and Apple didnt talk about them. Why? Coz they know that Nokia didnt really have reception issues.

And the fact is that iPhone 4's reception issue is greater than the previous iPhones. He cant ignore that