Flights on Five Airlines Delayed Nationwide Due to Computer Outage

Illustration for article titled Flights on Five Airlines Delayed Nationwide Due to Computer Outage
Photo: AP

At least five airlines are experiencing delays this morning due to a computer problem. Early reports indicate that Delta, United, Southwest, Alaska, and JetBlue all experienced the same outage, which has reportedly been fixed.


A spokesperson for Southwest Airlines told Gizmodo over email that the outage was caused by “a vendor that services multiple carriers with data used in flight planning.”

The FAA did not immediately respond to Gizmodo’s request for comment but told CBS News that the delays stem from a “flight planning weight and balance program called Aerodata.”


The delays have hit airports in Atlanta, Boston, Chicago, Detroit, Miami, and New York, among others.

“A brief third-party technology issue that prevented some Delta Connection flights from being dispatched on time this morning has been resolved,” a Delta spokesperson told Gizmodo over email.

“No cancellations are expected due to the issue and our teams are working to resolve some resulting delays. We apologize to customers for any inconvenience.”

Users on social media have been posting all morning about the outage, with some posting photos of boards with plenty of delays.


Southwest Airline issued an internal ground stop for roughly 40 minutes this morning but planes started flying again at 7:05am ET.


[CBS News]

Matt Novak is the editor of Gizmodo's Paleofuture blog

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While I’m definitely a supporter of technology and automation, it’s a little sad that there isn’t a proper manual backup in place for this kind of thing. Pilots have been calculating and logging weight and balance by hand for literally 100+yrs. There wasn’t any kind of paper backup?

Another hilarious example of technology failure in airports happened to me 2 weekend ago. The ticket scanner at our gate was broken. They delayed the flight by 30 minutes trying to get it fixed. Turns out the workaround was just that the gate agent had to visually verify the name on the boarding pass and click a button on the gate computer. WOW. Couldn’t have just done that first and then tried to fix the scanner after everyone was boarded?