Google Now Tells You How Airlines Are Screwing You Over with Fees and Delays

Image: Getty
Image: Getty

Google’s flight booking service just added two updates that could make flying slightly less frustrating—or at least help you manage your expectations.

Now when you’re searching for tickets for American, Delta, and United Airlines flights, Google Flights will tell you what amenities you’re missing out on if you book basic economy. This way users will know just how miserable a flight will be and what they might end up having to pay for later on. Maybe that cheap seat doesn’t look so good when you realize you’ll have to pay $60 more for a checked bag.

Illustration for article titled Google Now Tells You How Airlines Are Screwing You Over with Fees and Delays

Additionally, the updated service now includes more information on flight delays. It provides an explanation for delays and tries to predict if a flight will be stalled. To do this, Google reportedly uses machine learning and historical data to forecast possible setbacks before the airline makes an official announcement. But the feature only alerts users if it is 80 percent sure a flight will be pushed back.

Flying will continue to be hell, but at least Google is trying to help us better understand that hell.


Former senior reporter at Gizmodo

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Perhaps someone can enlighten an occasional flyer (typically California to family in MN, usually at least one layover, about 4 to 5 hours of flying time). What is so horrible about flying? The baggage fee kind of sucks I guess (normally I can travel light enough to live out of my carry-on) and it is kind of uncomfortable I guess? But I just get my ticket, sit on my tablet and watch movies until we board, then get to my seat and watch movies until we land.

Is this a sort of thing where the “horrible” only applies to extremely frequent fliers like for business?