NYPD: Whoops, Turns Out Our New Windows Phones Are Now Worthless

NYC Mayor Bill de Blasio, and NYPD Deputy Commissioner of Information Technology Jessica Tisch. Photo: AP
NYC Mayor Bill de Blasio, and NYPD Deputy Commissioner of Information Technology Jessica Tisch. Photo: AP

It’s been roughly two years since Microsoft released a new Windows Phone, and it looks like the company has basically decided its awful, single-digit market share warrants a reimagined approach which might not come for some time. So it’s a little strange the NYPD, which is so much larger and well equipped than any other police force in the country it’s won ominous comparisons to a full-size army, decided to equip its officers with Microsoft mobile devices.


No longer, though. Per the New York Post—an admittedly notorious NYC tabloid—the NYPD has decided approximately 36,000 Windows Phones it bought in the past two years are already obsolete, cannot be upgraded and will need to replaced with iPhones.

The decision to go with the Microsoft phones was part of a $160 million NYPD mobility initiative, the Post reported. According to Digital Trends, the NYPD bought both Nokia Lumia 830 and Lumia 640X models, which were released in 2014 and 2015 respectively, because deputy commissioner of IT Jessica Tisch believed the phones were more cost-effective and had “better security features and remote management.”


Microsoft apparently worked with the NYPD to develop a series of seven apps for law enforcement use, including one which automatically directed officers to 911 calls instead of having them routed through traditional dispatchers. But the phones and apps ran on Microsoft’s Windows 8.1, which has since been discontinued, so yeah. There goes the whole thing.

The good news, as MacRumors noted and the Post did not, is that the NYPD says its contracts actually procured the phones themselves for free and allowed for them to replace them after two years with any devices of their choice. As a result, the NYPD says it came in at 45 percent under budget.

[New York Post, Digital Trends]

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