Air India may have a bad reputation for poor customer service and delayed flights, but what were its pilots thinking when they blocked the sun by covering the cockpit windows with newspaper?

Bob Haygooni tells the story of an in-flight visit to the cockpit shortly after he was hired by the airline. He was shocked to discover the Air India crew basking in the yellow glow of newspaper-covered windows. For whatever reason, the pilots decided that blocking their view was a better idea than shading their eyes with a hat or sunglasses.


Haygooni claims haphazard practices like this were common during his 16-month stint with the airline. He finally couldn't take it anymore and quit. If this report is true, it may explain why the government-backed airline lost $1 billion in taxpayer money last year and is close to being shuttered. [New York Times]