The Geek Squad's Newest Racket: CD Ripping

Illustration for article titled The Geek Squad's Newest Racket: CD Ripping

Building on a proud tradition of charging for things that shouldn't cost anything, Best Buy's crack team of dudes who can fill out inane bubble tests will now rip your CDs, for the low low price of $1 a disc.


Lest you judge too quickly, let's take a look at the Geek Squad's latest service in their own words:

CD conversion requires care and expertise. We'll rip your CD collection into MP3, AAC, WAV, WMA, WMA-Lossless, or OGG formats, and return it to you (along with your CDs) on DVDs

Translation: We'll take whatever is on your disc, and put it on another disc.

We pull quality, accurate metadata from multiple sources such as AMG and GD3 and rip your CDs with the finest error correction software. We also hand-groom your digital music collection making searching and organizing your collection a breeze and ready to play as soon as you receive it.


Translation: We have iTunes.

Wondering where we are with your conversion? Simply login on our website and view the status of your order at any time.


Translation: This is going to take a while.

Have a few CDs with peanut butter and jelly on them?

Translation: You are clearly an idiot.

Need an iPod, hard drive, or music server with your CD Ripping? Add it to your cart and we'll transfer (load) your entire collection to the selected hardware FREE of charge.


Translation: And that we know you're an idiot, we would like to steal from you.

I'm sure there's a market for this—old folks? the chronically lazy? someone's been paying for this shit for years—but really, you're paying a dollar for someone to click on a few buttons, and pass it off as something that you can't do yourself. Or hey, maybe I'm being unfair. Let me know! Just email me your thoughts, and I'll post them as comments for, let's say $0.50 a word? Great. [Consumerist]




Well, I -am- a Geek Squad Agent and I'll be honest, we offer plenty-o-services that most anyone with an ability to Google could figure out. The problem is not the service offered, or the price, but in fact other nerds. People on Giz, others sites, and definitely those of younger generations scoff at the idea of paying for something so easily done...for them! I cannot explain to you the number of customers who come in for the most inane of problems. "Yes M'am, you have to turn on the TV first to get picture" "Well, the power button turns it on, it's not broken. Yes, every time to turn it on." "Windows? It's the operating system. No, it has nothing to do with actual architecture."

I kid you not when I say Geek Squad offers an invaluable service to the masses, of whom I see every day. If you like, you can call it a "necessary evil" but I put this forth to many of you have had a call from a parent or family member asking you how to turn on their computer, or how to switch users, or even how to connect to the internet? If you can say yes to ever doing inane tech support to friends/family you now know what people who don't have a "you" in their family do - Geek Squad.

Oh, and we (a) service computers under manfucaterer's warranty and all you have to do is drop off/pick up (b) eliminate viruses, which even many of you cannot do if you tried...fresh os loads don't count (c) branch out into areas most of us never touch, like car install, home theaters and appliances.

I personally love working for Geek Squad and really think you need to switch from a one-sided perspective of it.