Verizon Will Brick the Galaxy Note 7 After All

Image: AP
Image: AP

Last week, Samsung announced it was going to issue an update to all US Galaxy Note 7 smartphones that would basically turn the explodey device into a brick. But Verizon clapped back and was like, actually we won’t issue the update, because its the holiday season and people being without a phone could be bad. Well now, the nation’s largest wireless carrier has had a change of heart.


Verizon will issue Samsung’s update after all, it’s just going to wait until after the holiday season. On its website, Verizon says:

Samsung will be releasing a Note7 software update on December 19. This update prevents the device from charging and eliminates the ability for it to work as a mobile device.

Verizon will not be pushing this software update to your device until January 5, 2017. We want to make sure you can contact family, first responders, and emergency medical professionals during the holiday travel season.

However, we urge you to stop using your Note7, upgrade it to another device, and return the Note7 to us.

AT&T will also be releasing the Note 7-killing update to its customers on January 5. Sprint will follow on January 8, 2017. Of the major US carriers, only T-Mobile will issue the update before 2o17 starts, with its update going out starting December 27.

All of the carriers are citing the busy travel of the holiday season as reasons why they can’t push out updates on the 19th, as Samsung will to its own unlocked devices. Keep in mind, the Galaxy Note 7 is banned on all US flights by the FAA, so air travel with the phone is actually against the law.

Any sane person could understand that Verizon and the other carriers want to make sure their customers have replacement phones before issuing software that will turn off data service and make them unusable unless plugged into a wall socket. But maybe those same carriers shouldn’t have made the exchange process such a nightmare to begin with.

Christina is a senior writer at Gizmodo.


I don’t own one of these. But holy lord do these people ever have cause to sue. But it’s moments like this that I remember the phone companies have basically banned their customers from using the legal system.