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Amazon Admits That the Kindle Paperwhite Has Some Problems

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The Kindle Paperwhite is an awesome, awesome e-reader. But it's not without problems! Users have been complaining about uneven lighting in the Paperwhite and other issues and it's gotten so loud that Amazon has decided to respond.

In a statement, Amazon talked about three problems people are complaining about with the Paperwhite: the lack of audio, the smaller storage and the lighting problems. Here's Amazon:

  • Kindle Paperwhite does not have audio or Text-to-Speech. This makes the device smaller and lighter than it would otherwise be. Audio and an improved Text-to-Speech engine are supported on Kindle Fire and Kindle Fire HD.
  • Under certain lighting conditions, the illumination at the bottom of the screen from the built-in light is not perfectly even. See examples of how the screen looks in different lighting conditions. These variations are normal and are located primarily in the margin where text is not present. The illumination is more even than that created by a book light or lighted cover. The contrast, resolution and illumination of the Paperwhite display is a significant step-up from our prior generation.
  • The Kindle Paperwhite has 2 GB of storage. Some previous Kindle models had 4GB of storage. 2GB allows you to hold up to 1,100 books locally on your device. In addition, your entire Kindle library is stored for free in the Amazon cloud, and you can easily move books from the cloud onto your device.

For the lack of audio and limited storage, there's really nothing that can be done. If you needed those two features, you shouldn't get a Paperwhite. As for the lighting issue? Well, watch your brightness levels. [Amazon via VentureBeat]