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Anonymous RIM Employee Condemns "Soviet-Era Government" Atmosphere and Other Horrors

Illustration for article titled Anonymous RIM Employee Condemns Soviet-Era Government Atmosphere and Other Horrors

BlackBerry may have a nice slice of the market-share pie, and some interesting products—and platforms—on the way, but there are increasing fears over their future. This open letter to RIM, written by a "high-level" employee, says it all.

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Told exclusively to BGR, the employee has detailed the problems RIM is facing, and offers up some solutions. Will they listen, though?

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Opening the letter by stating s/he has "lost confidence," they detail that "while I hide it at work, my passion has been sapped. I know I am not alone - the sentiment is widespread and it includes people within your own teams," ending the letter by claiming "some of our offices feel like Soviet-era government workplaces."

The most pertinent passage is something that will ring true for BlackBerry users around the world:

"On that note, we simply must stop shipping incomplete products that aren't ready for the end user. It is hurting our brand tremendously. It takes guts to not allow a product to launch that may be 90% ready with a quarter end in sight, but it will pay off in the long term."

It sounds as though RIM for too long has ignored their competitors, and this employee suggests that they "simply have to admit that Apple is nailing this and it is one of the reasons they have people lining up overnight at stores around the world, and products sold out for months. These people aren't hypnotized zombies, they simply love beautifully designed products that are user centric and work how they are supposed to work." The full letter is available for reading over on BGR, and has apparently been checked for authenticity. [BGR]

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DISCUSSION

acemonster
ACEMONSTER

This is the 3rd article in a week that has openly expressed a profane word in the either the article heading, title or main picture. Now, I personally don't care if such a word is used (I'll leave it to others if they feel offended). But, what's with the sudden drop in class?

[gizmodo.com]

[gizmodo.com]

And as for the article:

RIM has been in deep-doo doo for a few years now. They are slowly losing more market share in the business arena while phones that are powered by iOS or Android are creeping in. At this time, not much can topple the BES infrastructure in terms of security, which is why it remains a popular choice among those in business that require it. However there is little to be desired in terms of hardware choices, and the software that's installed on the devices are far from complete or polished.

RIM better shape-up, and quick because their near-future prospects are looking pretty dim.