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Apple Confesses First-Gen iPod Nanos Smoking and Sparking, Will Replace Them

Illustration for article titled Apple Confesses First-Gen iPod Nanos Smoking and Sparking, Will Replace Them

Thanks largely to those meddling kids at Japan's Ministry of Economy, Trade and Industry—who were investigating cases of people burned by too-hot-to-handle nanos—Cnet says Apple admitted today that some first-gen iPod nanos were overheating and said that it will replace any first-gen iPod nano that smokes or sparks (or blows up). Apple says the issue has been traced back to a single battery supplier, and affects less than 0.001 percent of first-gen nanos. So if yours is bubbling or you're using it as a space heater for your pet mouse, hit up AppleCare for a replacement. There's a big question here though: If Japanese officials hadn't gotten involved, would they have made this announcement? I don't think so, even though it's not like exploding iPod nanos are an undocumented phenomenon. [Cnet]

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DISCUSSION

Here I thought everyone who bought Apple products did so because they are hot.

It is understandable Apple is not going to make a blanket "we will replace your iPod Nano" statement unless there is so much bad press on the issue that they have no choice. MobileMe — yes, they need to essentially give customers a free year of use. Nano's overheating? Until it becomes a dinner table conversation, Apple is going to minimize the damage by denying as long as they can. And, honestly - so far, they have done pretty well given the fact that this was a problem with the original Nano.