Asurion's Cellphone Insurance Works - Even For Idiots

Illustration for article titled Asurion's Cellphone Insurance Works - Even For Idiots

What's with bloggers and anger management issues? First Kotaku's Crecente smashes the wall with his fist while installing Windows, now Consumerist's Popken smashes his cellphone with his fist while being retarded. Good thing the Poppers had Asurion, which took his claim even when confessed to manually smashing the phone in anger.

So yes, Ben got a new phone with just at $50 deductible and a trip down to the Verizon store. We've usually skimped on cellphone insurance—mostly because we get our phones unlocked from overseas—but how about readers? Has your Asurion experience been as good, or are you one of the victims we hear about that warns us that it's easier NOT to buy insurance and spare yourself the headache?


Cellphone Insurance Works Even If You Smash Your Cell In Retaded Anger [Consumerist]

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I lost my Treo 700p on Christmas Eve and reported it lost three days later after failing to find it. Asurion processed my claim, but two days later I located my original Treo.

When tried to reestablish service with my missing phone, Asurion claimed right of seizure on the property I declared as lost. They also refused to release a lock they placed on my ESN for service to be restored, and stuck me with their refurbished crap that had tens of thousands of hours of use and a ragged out speakerphone. I was told that if I didn't return my original phone that I would be charged the full retail value of the 700p.

I'll never give Asurion another penny. They're not a service and they don't give a damn about helping people. They're a hassle.

Save your money. Don't let Asurion help you with their refurbished garbage.