LG Admits No One Cared About Its Dumb Modular Phone Last Year

Image Credit: LG
Image Credit: LG

LG is reconsidering hopes that its modular phone plan could be the company’s saving grace, according to a new report from the Wall Street Journal. Last year’s LG5 was supposed to help rescue the company’s quickly nosediving phone business, but audiences didn’t bite and the company’s trying to save itself in time for the LG6.

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In 2016's mobile market, we were all mostly distracted by the calamitous Samsung Galaxy Note 7 release. You’ll recall the series of reports of phones smoking and bursting into flames before Samsung issued updates to brick the Note 7 line.

But a quieter failure last year was LG’s modular phone series. Essentially, these were phones with removable inserts that each gave the phone new features, like a 360 camera or wide angle lens or Jason Statham’s face on everyone in the world:

The gimmick just didn’t sell. Back in April, pre-exploding phones, there was well documented smartphone fatigue. As Gizmodo’s reviews editor put it just after the LG5's release:

These devices have not redefined the way we phone, nor have they blown us away with unprecedented speeds, or wowed us with extraordinary battery life.Each of these new phones is merely a marginal improvement over last year’s model. And they’re all actually remarkably similar in some ways.

LG5 was trying to be inventive and unique, if not just weird enough on its face to start a buzz. Unfortunately, it was an interesting concept too awkward in practice to use because the module system required completely powering down and ejecting the battery when swapping from one to another. People wanted something new, yes but they also wanted something easy to use.

This misfire caused quarterly sales to drop 23 percent last October, jeopardizing its entire mobile division. LG also shed jobs in Asia due, in part, to movement far beneath expectation:

“The estimated G5 shipment for the second quarter of this year will remain 2.2 million, below a previous expectation of some 3 million. This is because the G5’s market response is getting weaker and the company failed to compete with the aggressive promotion campaign of its rivals,” an analyst told Korea Times.

So what’s the plan now? For G6, LG says it’s “scaling back” modularity, which is corporate spin speak for “our bad.” Engadget reports that the next phone will be in the $500 to $600 range without the need for additional potholders and a rumble pack to make the phone do extra things. It’s a smart move, but the market remains more crowded than ever. And if G6 can’t balance fun and functionality, LG Electronics’ mobile department may go up in smoke regardless.

[WSJ]

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DISCUSSION

By
Ninety-9

LG’s biggest problem is consumer ignorance. If it’s not Apple or Samsung, it pretty much doesn’t exist, all the rest are holding on, maybe the Pixel will make it, but they’re all wildly successful because they’re all ‘Fashion Phones.’ Don’t get me wrong, they’re all good phones, but they’re tuned towards people who care more about the color of the phone than of the specs.

Granted, LG has had its share of hardware bootlooping problems, I have remained faithful to the brand for the following 3 reasons: 1) Removable Storage, 2) Removable battery, 3) EASSSSYYYYY to service....Literally, #00 Philips and you can replace every component in the phone, including the screen and camera glass.

I just purchased the V20 2 days ago. Best phone on the market, hand’s down, and while certain things LG does seem gimmicky, a lot of their gimmicks get refined and passed down as REALLY great features. I LOVED the curved screen of the G4, which came from the G-flex, I wish they kept it in the G5 and G6, it made the phone easier to hold and talk into. Laser auto-focus has been refined over generations and is fast. The second screen on the V20 was passed down, also extremely useful feature. Dual front/dual back camera was passed down. Fancy battery release door is a progression, I like the latest version. Quad DAC is new, and will hopefully stick. The camera is on par with Samsung S7. Tap to wake, tap-code are both excellent software features that were passed down. So much stuff that no one else is doing.

I will remain faithful to the LG brand so long as they keep doing EXACTLY what they’re doing right now. Removable storage/battery, easy access, easy servicability, low bloatware, and great features that get refined and passed to the next generation. For 5 months, including pre-release, the V20 is the only phone on the market that I have been interested in, and now that I have it, it’s every bit as good as I expected it to be.