The Scratch: Motorola is launching a new line of MPEG-4 set-tops designed for HD video and surround sound—DCX. They all rock 1GHz tuners (good for bandwidth-binging HD and VOD) and support whole home networking, which is useful for sharing DVR goodness. The DCX3400 (picture) is a dual-tuner HD DVR, while the DCX3200 is a single-tuner HD set-top and the DX100 is standard def set-top box. The Catch: Whether or not you'll see 'em on your shelf depends on your cable company. [Motorola]
Why is Motorola so big on specs and so poor on the user experience quality? Their DVR's are crap—first of all how many other manufacturers make it so difficult to aim the remote control at the stupid thing. I can bounce IR signals off of walls to get my TV and stereo to respond but not Motorola! And the DVR is constantly getting bogged down where it won't respond to commands, and they get queued up and after a while they all get executed in rapid succession.
And don't get me started about their cell phones. How long did it take them to figure out that, duh, some people want their phones to vibrate and ring at the same time?
Clearly low quality is a corporate-wide policy.