Outrage Prompts Time Warner To Drop Tiered Pricing Until We Can Be Educated

We may earn a commission from links on this page.

Score one for the consumer—Time Warner Cable has decided to temporarily shelve their tiered pricing plan in response to "unprecedented customer protests.

In a statement released by TWC, Chief Executive Officer Glenn Britt explained the situation:

"It is clear from the public response over the last two weeks that there is a great deal of misunderstanding about our plans to roll out additional tests on consumption based billing. As a result, we will not proceed with implementation of additional tests until further consultation with our customers and other interested parties, ensuring that community needs are being met. While we continue to believe that consumption based billing may be the best pricing plan for consumers, we want to do everything we can to inform our customers of our plans and have the benefit of their views as part of our testing process."


Apparently, the new plan is to roll out some sort of meter system that will help customers gauge their internet usage and, in most cases, realize that the bandwidth caps will not really affect them. As far as I can tell, there is no "misunderstanding" here. No matter how you break it down, it's pretty obvious that TWC customers are getting screwed. [TWC via DemocratandChronicle Thanks George!]