
Sync blends reliable, safe, and secure online storage with imposing collaboration features and extensive plans. It ticks all the boxes on paper, making it an eye-catching package desirable to millions. This Sync review for 2026 aims to verify these claims and tell you if it’s worth your hard-earned money.
Our experts have been using Sync for years, but we’ve been extensively testing it for the past few months. We discovered many advantages and disadvantages during our testing that we’d like to share with you. After all, disadvantages matter if you’re looking to spend your money appropriately.
So, should you buy Sync? The answer is in our comprehensive review, so sit tight, grab something to drink, and let us dissect this popular cloud storage provider.
Sync
Sync provides encrypted cloud storage for individuals and teams, along with extensive collaboration features and long file versioning. However, its slower transfer speeds and some more expensive plans detract from its overall positive impression.
Pros
- Unlimited online storage for teams
- Collaboration features
- Third-party integrations
- End-to-end encryption
- Strong privacy
Cons
- Some plans are expensive
- Basic multimedia functions
- Not the best customer support
Is Sync Easy to Set Up and Use?
Sync is characterized by a straightforward setup that even beginners will grasp immediately. The provider offers applications for all devices, and you’ll likely encounter the web version first. You have to sign up, which you can do for free or by immediately choosing the paid plan.
We signed up for free with an email and a password. After verifying our email, Sync gave us 5 GB of free online storage. We then had the option to download Sync for:
- Windows
- macOS
- Android
- iOS
You’ll notice that Linux isn’t on the list. This is a shame, especially because it lacks WebDAV support, which you’ll also find in pCloud and Internxt. Either way, the initial setup is beginner-friendly, and Sync will welcome you with arms wide open. But what about its ease of use and app design?
Sync Applications: Desktop, Web, and Mobile
During our Sync review, we liked its web app the most. It offers an explorer-like interface where you can drag and drop files to upload and download them. Right-clicking on the file or folder provides additional options, such as renaming, copying, cutting, etc. You’ll find quick settings on the right.
You can upload new files, create files, and make new folders there. Sync doesn’t reinvent the wheel but doesn’t need to, as simplicity is always valued in online storage.

Moving on to its desktop app, Sync is highly intuitive. It’s a virtual drive on your computer, which you can use to upload and download your files. It’s also used for syncing, allowing you to locate and use your files on multiple devices. During our testing, we found it a bit barren compared to pCloud.
Sync isn’t the most customizable, and its small, tray-bound app is barely functional. You’ll find basic settings, and apart from selective syncing, there’s not much to cling to.

Mobile apps offer access to the Vault, which lets you save space on your device by archiving the file in the cloud. Sync supports advanced functions, such as camera auto-uploads and offline file saving, ensuring you can use your files without WiFi or mobile data.
Sync also supports fingerprint log-ins, adding to its overall convenience. In our experience, Sync was intuitive and enjoyable. We never had app-related issues, whether on a phone, a computer, or a web browser.
Which Features Does Sync Offer?
This cloud storage is famous for being more than that. It’s fantastic if you need extensive collaboration capabilities and use Sync to run a business. This, in a way, makes it a solid Dropbox alternative if you need cloud storage with lower prices. So, here’s what Sync offers in 2026.
Third-Party Integrations
In our Sync review for 2026, we loved its third-party integrations the most.
Unlike some of its rivals, including pCloud, Sync lets you directly integrate it with Office 365, Slack, Photoshop, and other productivity apps. This has two perks:
- You can save all your work directly to the cloud.
- You can share and edit your work directly in the cloud on iOS and Android.

Moreover, Sync’s Office 365 integration allows users to open, preview, and edit documents using desktop or mobile versions of Office 365. This is helpful when you’re on the fly, allowing you to use any computer or mobile device to access your documents.
We have to draw parallels to Dropbox, with whom Sync is often compared. While not as extensive as that provider, Sync is more flexible than pCloud, Internxt, and NordLocker for document editing.
File Versioning
But what about file versioning? Unlike some rivals, Sync offers likely the longest file versioning options. There are two of them: 180 days and 365 days.
Every premium plan includes at least 180 days of file versioning, while more expensive plans offer 365 days. The great news is that you’re not limited to the number of file versions. You can keep as many as you like if they’re not older than 180 or 365 days. This provides ample freedom for storing documents, for instance.
You can edit them as you go and have nearly all relevant previous versions in the cloud. During our Sync testing, we also discovered the rewind function, which allowed us to rewind our account to a certain point in the past 180 days. It restores all files to their older versions, which is highly useful.
File Sharing and Collaboration
Secure file sharing is one of the key aspects of premium cloud storage options.
Sync is no exception, providing users with numerous file-sharing and collaboration means. The most popular option is sharing files with links. Links are fully customizable, as Sync allows you to change file permissions, enable or disable comments, and tweak enhanced privacy. Of course, you can also add a password.
We mentioned enhanced privacy, but haven’t specified what it is.

Enhanced privacy allows you to add link attributes like expiry dates, download limits, and more. This feature also lets you enable SSL end-to-end encryption for the link, but you can share only up to 500 MB if you do so. It’s excellent for sharing mid-size documents and photos; nothing more.
However, Sync also includes team sharing, which is where this provider’s collaboration portion comes into play. Sync provides a centralized workspace, giving you a secure cloud folder.
You can use this folder to share documents with your team and manage permissions, allowing certain users to see and others to edit or add comments. Having used Sync for multiple business assignments, we can confirm it’s phenomenal.
Multimedia Consumption
Regarding multimedia consumption, Sync isn’t as great as Dropbox or pCloud.
It’s subpar, especially on Windows and macOS, where we couldn’t reproduce videos without downloading them to our computer. Sync allows you to preview photos and music, but there’s no gallery-like menu for photo previews or the media player tool from pCloud for making playlists.
Sync is serviceable at best, which is surprising considering its many third-party integrations. We’d like to see Sync improve this aspect and allow us to integrate more third-party apps for video reproduction or editing. Until then, pCloud and Dropbox are better online storage services for videos.
Sync Vault
We mentioned this feature earlier in this review, but based on our experience, we think it’s worth explaining a bit more. Sync’s Vault folder doesn’t sync your files. Instead, it allows you to store and access your files on every device without cross-device syncing. Vault’s files are accessible only via mobile apps or the web client.
Think of Vault as a haven for your files, where they rest out of other people’s sight. As these files are backed up to the cloud, they don’t take up space on your phone or computer, yet they’re fully accessible on the fly.
Cloud Backups and Syncing
Regarding backups, Sync allows you to back up particular folders and drives. However, as it’s not a dedicated backup service like IDrive, don’t expect advanced settings. You can, however, back up and restore files on other devices, which is helpful when you’re selling the device and want your old files on the new one.
Real-time syncing is paramount, and Sync ensured maximum flexibility by allowing you to choose the folder you want to sync. This is also known as selective syncing. In our Sync review, we discovered that it doesn’t use block-level syncing, making the process a lot slower than pCloud.
Block-level syncing syncs only the modified parts of the file. Without it, the provider has to sync the file from the start, extending transfer time further.
Sync Speed Test Results: Is It Fast for Transfers?
Our discussion on transfer speeds perfectly segues into our speed tests.
Sync was never a speed champion, and if you examine our ranking of the fastest cloud storage services, you’ll notice that it lags behind its competition. Sync is among the slowest options compared to major alternatives, but let’s determine the severity of the problem.
We’ll first have to display our internet speeds:

We performed our internet speed test on a Windows 11 PC and tested Sync’s transfer speeds. Our team used its web client, where we uploaded and then downloaded a 3 GB RAR file. We measured transfer times and repeated the process three times. At the end, we counted only the best result.
So, is Sync fast for transfers? Here are our findings:
| Upload Time | Download Time | |
| Sync (3 GB File) | 78 minutes | 7.5 minutes |
Right off the bat, you can notice Sync’s incredibly slow download speed.
With our upload speed, they should be uploaded in approximately half the time, which is 39 minutes. For some reason, Sync was never close to that time, and the best results we achieved were 78 minutes. Interestingly, the download time of 7.5 minutes is right according to our native download speed.
Sync is considerably slower if we draw parallels to pCloud, Internxt, or even Dropbox. While downloads are fast enough, uploads matter more if you frequently sync, back up, and upload your files. As we recommend pCloud instead, you can read our full review if you want to buy it for better performance.
Sync Security and Privacy: Is It Safe?
Sync’s transfer speeds are terrible, but are its security and privacy better? Luckily, they’re spot on, which we quickly realized in our Sync review.
Encryption & Security Features
One of Sync’s highlights is zero-knowledge encryption, which is included in every premium plan and designed to protect your files end-to-end. This refers to the way Sync transfers and stores your files. Instead of encrypting your files only in the cloud, end-to-end encryption works during transit.
This ensures safe uploads, downloads, and file sharing. Sync employs rock-solid AES-256-bit encryption, which is impenetrable by brute force or other types of attacks. We love that Sync hands you the encryption key, and because it’s not stored on Sync’s servers, it’s 100% in your control.

This prevents Sync from accessing your files, but simultaneously makes you responsible. If you lose the encryption key, your files are lost to oblivion, so keep that in mind and store your encryption key somewhere safe. Apart from encryption, Sync uses 2FA to protect your account from unauthorized access.
Privacy
Sync is a fantastic cloud storage with end-to-end encryption, so you can expect enhanced privacy naturally. The company operates in Canada and offers data centers in Toronto and Scarborough. Canada isn’t the most privacy-friendly jurisdiction, but neither is the USA, where pCloud has most of its servers.
Does that mean both providers are bad for privacy? Not exactly.
pCloud is among the best options, and we can say the same about Sync. Having examined its privacy policy, Sync doesn’t store much information. The fact that it can’t access your files like Google Drive or Dropbox makes Sync much more trustworthy. Besides, it’s compliant with many privacy laws.
More expensive plans make Sync PIPEDA, HIPAA, and GDPR compliant, ensuring maximum data privacy for all users. We expected nothing less from this popular choice.
How Much Does Sync Cost? Pricing Review
Good cloud storage isn’t free, but you don’t have to spend a fortune in most cases. Sync.com isn’t the affordability champ, but we’d be lying if we said it doesn’t provide excellent value for money. Its plans are annual, although we’d like lifetime plans for bigger savings and better overall value.
Nevertheless, Sync costs this much:

As you can see, Individual plans include:
- Personal 200 GB at $60 annually
- Solo 2 TB at $96 annually
- Solo Professional 6 TB at $240 annually
The mid-tier Pro Solo 2 TB plan is your best choice, while the 6 TB variant at $240 is pricier than some rivals. For reference, pCloud’s 10 TB costs about $200 annually.
Sync also offers plans for teams, and they cost this much:

The great thing about these plans is the unlimited storage option, which costs $180 annually per user. However, you’ll spend $72 annually per user for 1 TB of storage. Alternatively, Sync offers an enterprise plan that supports up to 100 users and includes an account manager, training options, etc.
All paid plans have a 30-day money-back guarantee, and Sync has a free plan with 5 GB of storage. Its price for 2 TB of storage is ‘okay,’ but still a cut above its rival. We mentioned pCloud’s 10 TB, but Internxt also offers 5 TB of storage at under $60, making it far less expensive for almost identical storage.
Customer Support
Sync’s customer support pillars are the ticketing system and FAQs. However, only Enterprise users can access phone support and VIP response times, where they have to wait significantly less. Other users must be content with Sync’s “standard” support, which, based on our experience, isn’t groundbreaking.
When you click Contact Support, you can fill in the support ticket and forward it to the support team. You’ll wait for a response for at least an hour or two. The support team is talkative and ready to help you out, but slower response times mean it may take longer to fix the specific problem.

On the other hand, Sync’s help center contains an in-depth FAQ section where you’ll find nearly everything you need. Sync has a separate Top Questions menu with frequently asked questions, but if you have an uncommon issue, you can use the search bar to find the solution to your problem.
Support could be better, but Sync is generally problem-free, so you will rarely get in touch.
The Final Verdict: Is Sync Good in 2026?
To summarize our comprehensive Sync review for 2026, the provider justifies its price. Sync is affordable, feature-rich, and excellent for collaboration and business. Above all, it offers flexible storage and even lets you opt for unlimited storage if you have high demands.
Moreover, the provider supports all major platforms and provides ample security and privacy to keep your files intact. So, why not just go for it and call it a day? Unfortunately, Sync lacks features we’d like to see, such as block-level syncing, better multimedia functions, and faster transfer speeds.
Add to this the expensive price of more than 2 TB of storage, and Sync suddenly isn’t the best option for the price. If you like what you saw, by all means, pick up Sync and enjoy. However, our experts would rather settle for faster providers like pCloud or Internxt, which have more unique features and cost less.