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eeepc
Asus Eee PC Tech Support Seems Kind of Lousy
Everyone seems to love the EeePC's tiny body, but their tech support seems kind of lousy. Reader John purchased one, but couldn't get it to work with his 2Wire router. When calling Asus support, he found out that not only does the Eee not work with 2Wire routers right now, but they don't even have one to test it with. Wha? More »
mr trick
John Mayer Gets Apple Reply after Bug Report Jibba-Jabba
It looks like writing "John Mayer here" really works to get Apple's attention when you report a problem. According to Steve Jobs' fab guitarist, they got back to him directly only four days after he sent the bug report ramblings:
os x leopard
If you kept up with our Mac OSX Leopard Liveblog, you might have heard that Apple pulled wireless Time Machine back-ups with AirPort disks at the last minute. If you were irritated by this development, good news may be on the horizon. According to an Appleinsider source, Apple is classifying the AirPort disk issue as a known issue. So if the rumors are true, engineers are looking into it and an upcoming maintenance update resolving the problem may be well on its way. [Appleinsider]
Apple Hasn't Given Up on Time Machine AirPort Disk Support
If you kept up with our Mac OSX Leopard Liveblog, you might have heard that Apple pulled wireless Time Machine back-ups with AirPort disks at the last minute. If you were irritated by this development, good news may be on the horizon. According to an Appleinsider source, Apple is classifying the AirPort disk issue as a known issue. So if the rumors are true, engineers are looking into it and an upcoming maintenance update resolving the problem may be well on its way. [Appleinsider]
windows
Microsoft Offering Vista-to-XP Downgrade Option to Anyone, Not Just OEMs
While many sites today are claiming that MS is only offering Vista-to-XP downgrade discs to OEMs, CNet Asia found out that Microsoft support will allow anybody with a copy of Vista Ultimate or Business to call and request a downgrade disc themselves, just like it says in the license terms. So there you have it, any Joe Schmo can pick up a Vista downgrade disc as long as they have a nice enough version of Vista. [CNet]
robot invasion
In Summer 2008, Copehill Down in the UK countryside will be full of various military robots. The UK Ministry of Defence has organized a Grand Challenge, in which 14 teams will be competing with various types of robots that are designed to support ground troops. The designs vary from single robots to swarms of small helicopters, and the winning team gets a trophy and funding for their project. [BBC]
UK Ministry of "Defence" 2008 Grand Challenge for Troop Support Bots
In Summer 2008, Copehill Down in the UK countryside will be full of various military robots. The UK Ministry of Defence has organized a Grand Challenge, in which 14 teams will be competing with various types of robots that are designed to support ground troops. The designs vary from single robots to swarms of small helicopters, and the winning team gets a trophy and funding for their project. [BBC]
support
How to Expedite Geek Squad Issues the Consumerist Way
Giz readers (or their families) have probably had more than a few dealings with Best Buy's Geek Squad, so that's why we're pointing you to this consumerist post on how to get stuff resolved. The Geek Squad CEO dropped them a line on how to get your service-issue complaint directly to him and other execs and bypass the low-level phone techs who can't get anything done. More »
still not quite ready for grandma
Official: Dell to Ship Ubuntu-installed Computers
No press release yet, but wordfrom Fabian Rodriguez (a member of Ubuntu's support staff) is that Dell's going to offically support Ubuntu installations on their machines. And by support, we're assuming they mean install and ship machines with Ubuntu as the main OS. Ubuntu, if you're not familiar, is a very friendly and very easy to use—relative to other installs, that is—flavor of Linux. More »
portable media
How To Use The Zune as a Hard Drive
Fantastic news for the handful of people who actually own a Zune. Someone's found a way to enable a sort of hard drive support, which although doesn't assign a drive letter to your Zune, does allow you to drag and drop files from it. More »
gadgets
Medical Device Lets You Perform CPR on Trolls
Giving CPR only works when the person who's passed out is attractive. At least that's our motto. So for those times when you happen to see a troll passed out on the ground there's the Just-in-Time Support (JITS) device which lets you perform CPR without giving mouth. The device comes with a headrest, anesthesia mask, defibrillator pads, and a video screen that tells you what to do before jolting the victim's heart back to life. It's currently in prototype at the University of Utah. The chances of passing out next to someone carrying a JITS are slim, but it's a great concept nonetheless. More »
laptops
Apple Acknowledges the MacBook Shutdown Flaw
Apple has finally acknowledged that there is a slight problem with some of the MacBooks out there. Random Shutdown Syndrome (RSS) has been plaguing MacBook owners for quite some time. A recent firmware update was supposed to fix it, but it didn't. So what does Apple say about it? "Just call us and we'll figure something out." Real classy, Apple. Hit up our compadres over at Consumerist for some more details about RSS. More »
laptops
MacBook Pro a Lemon?
Is there something rotten in Cupertino? After hearing rumblings of problems with MacBook Pros, now David Ciccone of Mobility Today tells us about his nightmarish series of issues with the MacBook Pro he bought back in March of this year. More »
software
Microsoft Ends Support of Windows 98 Today
Hey there, kiddies, Uncle Billy really hopes you're not still using Windows 98 because starting today his mom and pop operation is no longer offering technical support for it. Internet Explorer on the fritz? Task bar disappeared? BSODs getting you down? Well, it's no longer his problem, so tough cookies. More »
portable media
